We use cookies to enhance your experience and analyse traffic. Privacy Policy

    Skip to main content
    Home
    Programs
    Portal
    Client records management
    20 December 2025Compliance

    Do I need to ID my old clients? (The Pre-Commencement Rule)

    "I have 500 landlords on my books. Do I have to ID them all by 1 July?" The answer is NO – but with conditions.

    The answer: Section 36 (Pre-Commencement Customers)

    Section 36: Pre-Commencement Customer (PCC) Relief

    A Pre-Commencement Customer (PCC) is any customer whose business relationship with you existed before 1 July 2026. For PCCs, you only need to perform Initial CDD when:

    • A suspicious matter reporting obligation arises
    • There is a significant change in the nature or purpose of the relationship resulting in medium or high ML/TF/PF risk

    Note: Once you complete Initial CDD on a PCC, their PCC status ends and ongoing CDD applies normally.

    What this saves you

    This provision potentially saves hundreds of hours of retrospective identification work. You do not need to contact every existing client demanding ID before the commencement date.

    Key Takeaway

    Section 36 provides relief for Pre-Commencement Customers (PCCs). You do not need to retrospectively ID all existing clients by 1 July 2026. Initial CDD on a PCC is only required if an SMR obligation arises or a significant change results in medium/high risk. Once Initial CDD is completed, PCC status ends.

    Read our complete Tranche 2 Guide

    Key dates, affected sectors, obligations and how to prepare

    Disclaimer: This article is general information only. It is not legal, financial or compliance advice. HeadStart Docs™ provides free compliance documents, not legal services.

    We do not guarantee the accuracy of information provided. Obligations may apply depending on your designated services. Always confirm your specific requirements with a qualified adviser.

    Need a lawyer to review your AML/CTF program? HeadStart Counsel offers fixed-fee tailoring from $1,800+GST. Separate entity and engagement.