Virtual address services are a TCSP designated service. If you also provide other TCSP services (company formation, nominee directors etc), consider our full TCSP Sector Pack which covers all TCSP services in one program.
Who May Be Captured?
If you provide registered office addresses or principal place of business addresses for ASIC purposes, you are likely providing a designated service under Tranche 2.
Registered Address Providers
Businesses providing registered office addresses for ASIC purposes where the user does not physically occupy the premises.
Virtual Office Operators
Providers of business addresses and corporate presence solutions where users are not physically present. This category captures virtual offices where the user does not lease or occupy the space.
Designated Services
Virtual address services are captured under Table 6 of the AML/CTF Act as TCSP designated services.
Table 6, Item 9 - Registered Office
Providing a registered office, business address, or correspondence address for a company, partnership, or other legal entity or arrangement.
This includes virtual office services where the address is used for ASIC registration or as a principal place of business.
Key AML/CTF Areas for Virtual Address Providers
Under Tranche 2, virtual address providers must implement robust customer due diligence and monitoring procedures. Our documentation helps you navigate these requirements.
Registered Office Services
Compliance requirements when providing registered office or principal place of business addresses for ASIC purposes.
Business Address Services
Procedures for verifying entities using your business address for official purposes.
Mail Handling & Forwarding
Risk controls when mail handling is combined with registered address services.
Customer Due Diligence
Verifying entity identity and beneficial ownership before providing address services.
Address Use Monitoring
Ongoing monitoring of how addresses are being used and identifying suspicious patterns.
Suspicious Matter Reporting
Workflows for identifying, escalating and reporting suspicious matters to AUSTRAC.
Compliance Officer Duties
Appointment requirements, role description and ongoing responsibilities for AML/CTF compliance.
Building an AML Program
Building an AML/CTF program for a virtual address provider requires multiple steps.
- AML/CTF program framework for virtual address providers
- Risk assessment worksheet (ML/TF/PF risks)
- Customer due diligence procedures for address users
- Beneficial ownership verification checklists
- Address use monitoring procedures
- Suspicious matter reporting workflows
- Staff Training Register for tracking completion
- Compliance officer role description
Ready to Get Started?
We can help you get a headstart to build your AML/CTF program with our Virtual Address Edition.
A HeadStart on Compliance
Sector-specific compliance documents to help you build your AML/CTF program.
Ready-to-Customise Resources
Lawyer-ready to review for your business.
Training & Record-Keeping
Staff Training Register, Compliance Officer appointment documents and portal-based training record-keeping.
From $249 inc GST · or bring your own program
HeadStart Docs™ products are developed with reference to publicly available regulatory guidance. This is general information only and does not constitute legal or professional advice. You should seek advice specific to your circumstances before making compliance decisions.